Privacy Policy

1. Information We Collect

a. Information You Provide

• Contact Information: We may collect your name, email address, phone number, and other details when you contact us, fill out forms, or request information about our services.

• Business Information: If you inquire about or purchase services, we may also collect business details, such as company name and address.

• Payment Information: For paid services, you may provide payment details like bank information or payment gateway details. However, we typically rely on third-party payment processors to handle financial transactions.

b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing behavior:

• IP Address: Used to identify your device and approximate geographic location.

• Browser & Device Details: Such as your browser type, operating system, and screen resolution.

• Usage Data: Pages viewed, the time spent on each page, referring/exit pages, and similar usage metrics.

c. Cookies & Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and improve our services. You can learn more by reviewing our Cookie Policy (if applicable). You can modify your browser settings to refuse cookies, but some features of our Site may not function properly if you do so.

2. How We Use Your Information

We use the information we collect to:

• Provide & Improve Services: Deliver the services you request and improve our offerings.

• Communicate: Respond to inquiries, send updates or notifications about our services, and provide customer support.

• Marketing & Promotions: Send newsletters or promotional materials about our services, where you have given consent. You can opt out of such communications at any time.

• Analytics: Monitor and analyze usage trends to enhance user experience and website performance.

• Compliance & Enforcement: Ensure compliance with our legal obligations, protect against fraudulent or illegal activity, and enforce our Terms of Service.

3. Website Analytics

We use third-party analytics tools (such as Google Analytics) to better understand how users interact with our Site. These tools may collect information about your activity on our Site, including the pages you visit, how much time you spend on each page, and what links you click.

• Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Legal Bases for Processing

For users located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Consent: Where you have given consent for the specific purpose of processing.

• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

• Legitimate Interest: Where we have a legitimate interest that does not override your rights and freedoms.

• Legal Obligation: Where we must comply with a legal or regulatory obligation.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., hosting providers, payment processors, analytics services).

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

• Legal Requirements: If required by law or to protect the rights, property, or safety of BhaiBen, our customers, or others.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic storage method or transmission over the internet is entirely secure, and we cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access & Rectification: You can request access to the personal data we hold about you, or request correction of incorrect or incomplete data.

• Erasure: You can request deletion of your data where there is no compelling reason for us to continue processing it.

• Restriction & Objection: You can ask us to suspend or stop processing your personal data.

• Data Portability: You can request a copy of your data in a structured, machine-readable format.

• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please email us at he***@bh*****.com. We may ask for verification of your identity before fulfilling such requests.

8. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to remove that information.

9. International Data Transfers

If you choose to use our Site from regions outside India, you acknowledge that your data may be transferred to and processed in India, where our servers and central database are located. By using our Site, you consent to the transfer of your data to India under the same levels of protection described in this Privacy Policy.

10. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we take steps to delete or anonymize it.

11. CCPA Compliance

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request what personal information we collect, use, disclose, and sell.

• Right to Delete: You can request deletion of your personal data we’ve collected.

• Right to Opt-Out: We do not sell personal information. However, if this policy changes, we will provide a clear opt-out procedure.

To exercise any of these rights, you may contact us at co*****@bh*****.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BhaiBen
Email: he***@bh*****.com
Website: https://www.bhaiben.com